Our Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

Any of the information we collect from you may be used in one of the following ways:

  • To perform the services requested. For example, if you fill out a form   ( i.e.; “Contact Me” or “Learn More”) on our Sites, we will use the information provided to contact you about your interest in our Services.
  • To reply via email: The email address you provide, may be used to respond to your question, order or request. It may also be used for shipping reminders and future follow-up contact. Note: If at any time you would like to unsubscribe from receiving emails, we include detailed unsubscribe instructions at the bottom of each email.
  • To call you back: We may use the information to call you regarding your attempt to, or actual, contact of us.
  • For marketing purposes. For example, we may use information you provide to contact you to further discuss your interest in our Services or to send you promotional information about us. Moreover, we use User Data in a number of different ways to improve our Services, develop new features, and to market and promote our Services

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

Google, as a third party vendor, uses cookies to serve ads on your site.
Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet.
Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy..

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

; To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

; To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://remodelusallc.com

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

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605 Hampton Park Boulevard
Capitol Heights, Maryland 20743
[email protected]
(301) 333-6000

“We had a great consultation experience with Remodel USA. Our design specialist, Harold was excellent. He walked us through tons of options and very patiently listened to our thoughts. His experience in the industry was clear as he was able to answer all of our questions and provide in depth answers. Additionally, we were able to maintain social distance resulting in an overall outstanding experience. We are looking forward to working more with Harold and Remodel USA. I would certainly recommend that you give them a try.”

Aaron Demory
Mission Statement: Remodel USA LLC

To make Remodel USA, a customer and an employee-oriented company that delivers quality products on time, every time for a fair price.

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A Reputation You Can Trust

Remodel USA has been helping their customers enhance & enlarge their living spaces for over 25 years

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“We had a great consultation experience with Remodel USA. Our design specialist, Harold was excellent. He walked us through tons of options and very patiently listened to our thoughts. His experience in the industry was clear as he was able to answer all of our questions and provide in depth answers. Additionally, we were able to maintain social distance resulting in an overall outstanding experience. We are looking forward to working more with Harold and Remodel USA. I would certainly recommend that you give them a try.”

- Aaron Demory

“Lynn Sullivan, was wonderful, nice to talk with. And we went over what I wanted for my kitchen. You can tell he knows the business. I know that when the job is done. It will be a beautiful kitchen because he spent the time to help me. Thank you, Lynn.”

- Janette Chisom

“The salesman, Zach, was very professional, personable and knowledgeable. I am having a new shower installed and he listened attentively to all of the things I wanted in the new shower and was able to accommodate all of my wishes into an overall beautiful design. He was very patient and took the time to show me all of my options. Remodel seems to have all of the things I wanted in my new shower. The price was affordable also as Zach worked to get me a few discounts.”

- Nina Parish

“Francisco was very professional and knowledgeable. He walked us through many different designs until we found the perfect design. He didn’t rush us and explained every step of the process. I can’t wait to see the finished product.”

- Darcell Hannon

“All around profession and great experience. The sales team, Harold and Katie were top notch. Never were pushy at any point and sold in our best interest. The project manager, Isaac was awesome and the contract crew was great. They had to come back for a few minor things they missed upon completion but besides that they were outstanding. Thank you again Remodel USA.”

- Conrad Lauer
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